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Privacy Policy

The fine paw print

Last Updated: June 5, 2025

At Fetch & Fifth (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.fetchandfifth.com), shop with us, or interact with our services.
By using our Site, you agree to the terms outlined below.


1. Information we Collect

 6. Cookies & Tracking Technologies

4. How We Protect Your Information

2. How we use your information

3. How We Share Your Information

5. Your Rights & Choices

 9. Changes to This Policy

 10. Contact Us

 7. Children’s Privacy

 8. Third-Party Links

We collect both personal and non-personal information to fulfill orders, provide a seamless shopping experience, and improve our services.

Information you provide to us directly may include:
  • Full name
  • Email address
  • Shipping & billing addresses
  • Phone number (optional)
  • Payment details (processed securely via third-party providers like Shopify Payments, Stripe, or PayPal
  • Gift registry details or wish list items
  • Any information you share via customer service, reviews, or forms
Information we automatically collect includes:
  • Device and browser type
  • IP address
  • Website activity (e.g., pages visited, time on site, referral sources)
  • Cookies and tracking technologies (used for analytics, site optimization, and personalized marketing)

We use the information collected for purposes such as:
  • Processing and fulfilling your orders
  • Providing order updates and customer support
  • Customizing your experience on our Site
  • Sending marketing communications (only with your consent)
  • Analyzing trends and improving website performance
  • Detecting and preventing fraud or misuse
You may opt out of marketing emails at any time by clicking “unsubscribe” in the email footer.
We do not sell or rent your personal information to third parties. We only share your data with trusted service providers to operate our business effectively, including:
  • Payment processors
  • Shipping and delivery carriers
  • Email marketing platforms (like Klaviyo or Mailchimp)
  • Shopify and integrated apps for order management and analytics
  • Legal or regulatory bodies if required by law
All third parties are contractually obligated to protect your data and use it solely to provide services on our behalf.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our Site after changes means you accept the revised terms.
We take your privacy seriously and use appropriate administrative, technical, and physical safeguards to protect your data, including:
  • SSL encryption on all web pages
  • Secure payment gateways
  • Limited access to personal information within our team
  • Regular website security monitoring
However, no system is 100% secure. You use the Site at your own risk, and we recommend keeping your account details confidential.

Our Site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

 You have the right to:
  • Access, update, or correct your personal information
  • Request deletion of your information (subject to order record requirements)
  • Withdraw marketing consent at any time
  • Disable cookies through your browser settings
For any of the above, please contact us at info@fetchandfifth.com

Our Site uses cookies and similar tools to enhance your shopping experience, analyze traffic, and personalize ads. You can manage cookie preferences in your browser settings.

Fetch & Fifth does not knowingly collect personal information from children under 13. If we discover such data has been submitted, it will be deleted promptly.

Questions? We’re here to help.
Reach out to us at:
Fetch & Fifth
9447 Bradmore Ln Suite 107
Ooltewah, TN 37363
Info@fetchandfifth.com


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